Privacy
This site is run by Legal business name to confirm, trading as The Old House 1147, Llangynwyd, Maesteg, CF34 9SB.
If you send us an enquiry
We get what you put in the form: your name, email address and message, a phone number if you give one, and any wedding or event details. We use it to answer you, because you asked us to. We keep your enquiry for 3 years, then delete it.
Cloudflare hosts the site and stores and sends the enquiry for us. It may handle data outside the UK. Cloudflare Turnstile checks the form is being sent by a person, and sets no cookie that needs your consent.
If you book
Table bookings are taken by ResDiary, in the widget on our booking page. Rooms are booked on Zonal's site, which our links take you to. Each handles your details under its own privacy notice.
What we count
We use Cloudflare Web Analytics to see how the site is used, so we can improve it: which pages are read, roughly where visitors come from, what browser they use and how fast pages load. We only see totals. It sets no cookies, stores nothing on your device and doesn't follow you around the site or to other sites. Cloudflare does this for us and doesn't use it for advertising.
You can turn it off here. Your choice is kept in this browser, and that is all we store. Without JavaScript, nothing is counted.
Keeping the site running
When you open a page or send a form, our server records technical details of the request: the page address, roughly where you are, your network provider, your browser and device, and how the request went. If you reply to one of our emails, the record of your reply also holds your email address. We use these to spot faults and fix them, which we have a legitimate interest in doing. An observability service does this for us, stores the records in the EU and keeps them for up to 60 days. This is separate from what we count, so the choice above doesn't turn it off.
Your data
To see, correct or delete what we hold about you, use the form on our Contact page or call 01656 336033. If you're not happy with how we've handled it, you can complain to the Information Commissioner's Office.